I. Project Overview
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A. Objectives
B. Turnkey philosophy
C. Design considerations
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Reliability
Scalability
Component Availability
Speed
Common Architecture
Bandwidth Efficiency
Open System Software
Package completeness
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D. Bandwidth analysis
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Expected Typical Load Case Study
Maximum Load Case Study
Projection based on real-world data
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E. Growing & Maintaining a Subscriber Base
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II. Equipment
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A. Overview
B. Common Features
C. Router & Firewall
D. Web and FTP servers
E. Mail servers
F. Proxy server
G. Master name server
H. Slave name server
I. Development workstation
J. Remote access equipment
K. Network switches and racks
L. Power equipment
M. Administrator consoles
N. Tools and test equipment
O. Cold spares
P. Consumables
Q. Subscriber materials
R. Reference materials
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III. Software
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A. Linux Operating System
B. Mail Server Software
C. Web Server Software
D. Name Server Software
E. Authentication Software
F. Database Software
G. System Administration Software
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Administration software tools
Statistics gathering and reporting tools
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H. Subscriber Software
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Web-mail
Account management
Customer help and self-care
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I. Billing and Provisioning Software
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Overview of features
Account types and management
Provisioning features
Billing types (metered, unlimited, prepaid cards, etc.)
Trouble tickets
Credit card gateway
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IV. Services
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A. Delivery
B. Installation
C. Training
D. Home page
E. Equipment warranty
F. Technical support
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V. Site Preparation Checklist
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A. Backbone connection and IP addresses
B. Dial-up lines
C. Administrative line
D. Server room preparation
E. Electrical specifications
F. Domain name(s)
G. Home page creation
H. System administrator
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VI. Production and Delivery Schedule
VII. Cost
VIII. Purchase Agreement
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